REFUND POLICY

7 Days Money Back Guarantee

At BIG4K, we want to ensure that you are 100% happy with our service. If you have any technical queries, do not hesitate to contact us. Our tech team will not leave your side until you’re watching TV! However, if you feel the service you purchased are not the best fit for your requirements and you attempted to resolve issues with our support staff, we want to make things right.

Although we’d love to know where things went wrong, or how we can improve, follow the steps below for full refund within 7 days of your date purchase. If the 7 days has been passed and you have a problem you can contact ay time via our Whatsapp or via Email to fix your problem.

Requesting a Refund Steps:

  • Contact us via whatsapp or via our support email.
  • Use the same email address you use to buy our services.
  • include your invoice number

Frequently Asked Questions (FAQ)

Available payment methods?

  • Paypal
  • Credit Card
  • Crypto
  • XOOM

Which devices can be used for IPTV?

Our IPTV services are accessible via all smart TV devices (Samsung, Sony, LG...), all Android devices (phones), Apple TV, iPhone, Google Chromecast, MAG box in the STB emulator app and FireStick.

If your download speed is not less than 30 mbps, then everything will work smoothly in the highest quality. If you are not sure, ask for 1 day trial to test the quality first.

Which countries are present?

Netherlands Belgium France UK Germany Switzerland Austria Poland Spain Malta Portugal Italy USA Canada Australia New Zealand Arabic India Pakistan Iran Turkey Azerbaycan Kurdistan Africa Afghanistan Armenia Exyu Slovenia Albania Greece Latino Brazil Caribbean Suriname Sweden Denmark Norway Finland Czech Bulgaria Romania Hungary Russia Georgia/Kazakh Ukraine Lithuania Latvia Estonia China/HK Malaysia Philippines Indonesia Korea Thailand Taiwan Vietnam

How many connections at once?

You may install your account on multiple devices, but keep in mind that it works on 1 at a time.

How can I test the IPTV service?

Watch BIG4K offers you a 24h free trial. With this you can watch all the channels available on our IPTV packages, adult (excl. on demand) channels movies and series.

Online Support

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